Course curriculum

    1. Introduction to Passenger

    2. Course Player Introduction

    3. CLP Practice Questions

    1. Motorcoach Configuration and Nomenclature

    2. Systems (Part 2)

    3. Seat and Mirror Adjustment

    4. Driver Seating Area

    5. Loading

    1. Vehicle Inspection

    2. Coach and Transit Bus

    1. Passenger Boarding and Management

    2. Greeting, Scanning, and Assisting Passengers

    3. Screening, Lifting, and Loading Luggage

    4. Weight Limitations

    5. Hazardous Materials

    6. Luggage Unloading Tips

    7. Passenger Safety

    8. Fueling

    9. Case Study in Safety

    1. On the Road

    1. Americans With Disabilities Act and Motorcoach Operations

    2. Service Animals and Lifts

    3. Special Considerations

    4. Serving and Communicating with Persons with Disabilities

    5. Interaction: General

    6. Interaction: Visual Disabilities

    7. Interaction: Hearing and Cognitive Disabilities

    8. Epilepsy and Seizures

    9. Motorcoach Lift Operation and Mobility Aid Securement

    10. Motorcoach Lift Operation and Mobility Aid Securement (cont.)

    11. Wheelchair/Aid

About this course

  • $29.95
  • 69 lessons
  • 5 hours of video content

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